Terms & Conditions

 

PRODUCTS AND CONTENT:  

All content, products, prices, styles and availability are subject to change at any time without notice. At the time an order is placed, the purchaser agrees to the item's price and quantity purchased.   The purchaser also agrees to any applicable shipping charge added to the purchase.

Shipping Limitations:   When an order is placed, it will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site.   Purchaser is responsible for filing any claims with a carrier for damaged and/or lost shipments.   We reserve the right, without prior notice, to limit the order quantity on any product or service, and/or to refuse service to any customer.   We may also require verification of information prior to the acceptance and/or shipment of any order.

SHIPPING POLICY:

The Rock Racing Battery Store accepts Visa, MasterCard AMEX and Discover as forms of payment. Once an order has been processed and shipped, it cannot be cancelled.   All credit card purchases are processed in real time. If a product ordered by the purchaser is out of stock or no longer available, the purchaser will receive a credit back for the purchase. Purchaser will receive an email notification of confirmation of order and an email with notification of shipping information, if available.

For all items that are ordered and in stock, orders will normally be processed and shipped out within 2 business days to purchaser.   Please allow 3 to 5 business days for delivery to the "ship to" address provided.   A physical address must be received to fulfill an order; PO Box addresses are not accepted.  

International Shipments -

At this time, the Rock Racing Battery Store does not accept international orders via the Internet. However, orders can be placed by phone by calling 910-582-3400.

On occasion, orders or parts of an order are cancelled. Some reasons are:

 *    Item(s) not available.

 *    Difficulty in processing your payment information.

 *    Cannot ship to address provided.

 *    Duplicate order was placed.

RETURN POLICY:

All sales through the Rock Racing Battery online store are final. If there is an issue with an order, please contact customer service at 910-582-3400.